Local heating and cooling company joins national brand

Published 8:07 am Saturday, March 9, 2019

Outer Banks Heating & Cooling is seeking to boost business and the local economy by becoming a member of the One Hour Heating & Air Conditioning® brand, as announced Monday. One Hour is a nationally recognized and award-winning home service provider dedicated to timely and trustworthy customer satisfaction.

One Hour Heating & Air Conditioning (One Hour) has independently owned and operated locations throughout North America. The brand prides themselves on their commitment to customer service with repair services available 24 hours a day, seven days a week with a 100 percent satisfaction guaranteed.

“We’re excited to welcome owner and general manager Brian McDonald and the rest of the Outer Banks Heating & Cooling team as part of our national network,” said Mark Baker, president of franchise; Direct Energy. “Their commitment to exceptional customer service is what sets them apart and we look forward to working with them as they continue to serve the community.”

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Outer Banks Heating & Cooling has been in business since 1987 and their announcement states their transition to the nationwide brand One Hour represents a commitment to moving the needle forward and is a testament to the company’s dedication to meeting Outer Banks residents’ needs in innovative ways. They operate a fleet of 28 service and utility vehicles. By joining with the One Hour franchise brand, the company says it will be able to continue training staff with industry leading resources, provide stronger warranties and guarantees and lower product costs.

McDonald has had family in the area since the late 1600s and has lived full time in the area since the early 1980s. His daughter is living and working in London for a world-renowned architect. McDonald is ready to take on this new adventure with the One Hour brand alongside his trusted and community-minded team members including Ron Seidman, vice president of operations; Dana Usilton, secretary, treasurer and administrative manager; Chad Strawser, service manager; and Norris Ayvazian, sales manager.

Outer Banks One Hour Heating and Air Conditioning is located at 701 W. Fresh Pond Drive in Kill Devil Hills.