Local towing company receives national service award
Published 3:23 pm Saturday, July 6, 2019
Rex Mann from Mannkaniks Inc. of Wanchese has received the prestigious American Towman ACE Award for achievement in service performance. Recipients were nominated by the nation’s major motor clubs and dispatch centers including GEICO, Road America, Agero, Motorcycle Towing Services, Nation Safe Drivers, Quest Towing Services, Pinnacle Motor Club, Roadside Protect and USAC/MD.
The nomination guidelines for the ACE Award include: the highest percentage of calls when the estimated time of arrivals is achieved, consistency in response time, written appreciation from customers and percentage of calls serviced (instead of turning them away) thereby reflecting reliability and overall professionalism. ACE recipients rank in the top 1% of the towing industry’s service providers. The ACE award is presented by American Towman Magazine, the leading trade publication serving emergency road service professionals.
The ACE award was commemorated by an original design belt buckle. The buckles were presented to the award recipients present at the ACE Encore Ceremony at the SouthPoint Hotel & Casino, Las Vegas, Nevada in May during the American Towman ShowPlace.