The Gentleman Plumber on tackling germs and limiting ‘dirty jobs’
Published 6:06 am Sunday, May 3, 2020
Amid the daily lifestyle changes that COVID-19 has brought with it, there are still everyday fixes thar require some outside assistance.
At locally owned and operated The Gentleman Plumber, presented by McGee & Sons Plumbing, the staff has taken extra measures in maintaining customer and employee health while getting the job done.
Owner Mike McGee said his team has been trained to follow safety protocols, even before the virus started. That’s how the name “gentleman plumber” came into existence.
“The gentleman plumber was a nickname that customers gave me when I first started, because they saw the gloves, Lysol and cleanup and the way we would do things,” McGee told The Coastland Times.
Currently, McGee has taken extra steps to make his customers feel at ease. “When the homeowners call, we let them know the precautions that we’re taking,” McGee said.
The precautions include sanitizing hands and wearing gloves prior to entering a residence or business, wearing a mask while servicing customers and no hand shaking upon arrival.
McGee said his techs are washing their hands in accordance with CDC guidelines before leaving a premises. They are also offering to take photos of the work being done during a job and after completion.
Due to the fact some customers cannot be present at the time of service, McGee said he still wants to keep them informed. “We’re sending them pictures as we work and making sure they feel comfortable with what has gotten done and what’s complete.”
In addition, officer manager Christy Siefferman has been handling all the billing through QuickBooks to eliminate interaction during payment.
To further mitigate spread of the virus, McGee noted that his team has been trying to stay away from jobs that are a lot more “dirtier” than normal, such as drain cleaning. “We are being selective with those [jobs] to protect our own guys,” he said.
The Gentleman Plumber is continuing to remodel and install products, such as water heaters, water mains, facets and other tankless products.
McGee said company trucks and tools are being cleaned daily and Siefferman noted that hot spots around the office, such as the bathroom, sinks, doorknobs and the like, are cleaned every day.
“It’s been really easy for us because we were like this before all this happened,” McGee said. In a line of work that deals with daily germs, health and safety are of the utmost importance.
For more information on The Gentleman Plumber, visit www.mcgeeandsonsplumbing.com.