Causey reminds Friday Health Plans customers of Thursday deadline

Published 9:41 pm Wednesday, August 30, 2023

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North Carolina Insurance Commissioner Mike Causey issued a reminder to customers of Friday Health Plans of North Carolina, Inc. (FHP-NC) that they have until the end of the day on Thursday, Aug. 31 to choose a new health insurance plan.

Consumers who purchased health insurance from FHP-NC through the federal exchange must choose a new exchange health insurance plan by that time to avoid a gap in coverage. Those that fail to do so by that date will still have until Oct. 30 to obtain coverage, but will have a gap in coverage from the date all FHP-NC plans are terminated on Aug. 31 until the effective date of new coverage.

In June, FHP-NC consented to being placed into receivership to protect North Carolina policyholders due to its reported insolvency and inability to raise additional funds from outside investors.

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To ensure FHP-NC’s policyholders have an opportunity to replace their current exchange coverage before it is terminated, the North Carolina Department of Insurance coordinated with the US Center for Consumer Information and Insurance Oversight to implement a special enrollment period for members to select another exchange health insurance plan.

Finally, providers should continue to service all FHP-NC members and should not demand payment other than the proper cost share associated with the medical service and relevant health plan. Providers will be paid for all covered claims for services performed by Aug. 31.

FHP-NC is a subsidiary of the Friday Health group. The Friday Health group is Colorado-based and provides health coverage to individuals and families in multiple states. Other states have placed subsidiaries of the Friday Health Group into receivership.

Consumers seeking more information can contact the NCDOI help line at 855-408-1212 or by visiting